FAQ

Here you can find all the Frequently Asked Questions.

1. Shipping Information 

How are the Shipping Fees calculated?

Shipping within Austria is FREE unless the order is under our minimum Free Shipping Value of 90€. If it is under that limit, the Shipping Costs within Austria are 5€.

Shipping within the European Union is also FREE once the minimum of 90€ is reached, if the order amount is under that limit Shipping Costs within the EU are 9€.

Shipping to the United States is FREE once the US Free Shipping minimum of 200€ (~$235) has been reached. If the order value is below that, Shipping Costs to the United States are 25€ ($29).

2. Returns

Am I allowed to return Items I purchased online?

If you are unhappy with your purchase we offer a FULL Refund for 14 days. Just return your order and we will refund the money within 7 days.

3. What Payment Methods are available?

We accept all major Credit Cards (Visa, MasterCard, American Express) and we also accept payments via PayPal as well as ApplePay.